LIBRARY WEBSITE: Australian Standards

Viewing Standards in the Online Reader

1. Find the standard you need in the search results list
2. Click on the title of the Standard.
3. A new tab will open.
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4. Read and 'Accept' or 'Decline' the Accuris Notice
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You are now viewing the Standard via the online Document Reader.

Save as a Bookmark.

Watch this quick video to learn how to save frequently used Standards to your Engineering Workbench homepage for quick access.

Watch video

Downloading standards From Engineering Workbench 

In order to download a standard you need FileOpen software installed on your computer. 

To check if you have FileOpen installed, go to System (C) > Program Files and look for a folder called 'FileOpen'.

• If you do not have FileOpen installed, proceed to Step 1.
• If you have FileOpen installed, proceed to Step 4.

Install FileOpen plugin

1. Request FileOpen from the NTG IT Service Catalogue. Select 'Request Something' and then select 'Non-Microsoft  Software - All Agencies'. 
2. Request: FileOpen SR6912 - FileOpen Systems - FileOpen Client B998 3.0.176.998 in the relevant field, complete and submit the form with your details and the asset number for the computer you want the software installed on.
3. The IT Service Centre will send you instructions when the software has been deployed to the asset.

Download a Standard

4. Once FileOpen is installed you can proceed with Downloading a Standard. Click the 'Download' button in the top right hand corner of the Document Reader.
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5. If a new tab opens in your browser and you receive an error, go to Step 6 to troubleshoot PDF Document defaults on your computer. If the Document downloads, go to Step 10

Check that your computer is set to Download PDF Documents by default rather than open in web browser

6. Go to your computer Settings by typing 'Settings' in the menu search 
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7. Search for 'default apps' in the Settings search bar
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8. Scroll down the page to select the button 'Choose default applications by file type'
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9. Scroll down the alphabetical list to PDF and make sure that the application selected for PDF is 'Adobe Acrobat Reader' rather than Edge or Chrome.
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10. Go to your Downloads folder on your computer.
11. Right click the file and select 'Open with...' 
12. Select Adobe Acrobat Reader' to open the document.
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13. You should now be viewing the PDF Standard.

To print the Standard

14. Once the document has downloaded, select the printer icon , choose the printer you want to send the document to and click the print button. Alternatively, in your browser go to the File tab and select print, choose the printer you want to send the document to and click the print button

15. The Standard should print.

For any issues see our Troubleshooting tab or contact Library Staff.

Troubleshooting

Troubleshooting explainer: Downloading a document with digital rights management (DRM)

Other instructions below:

• I'm getting a 'We can't open this file' error in my browser window
• To open a downloaded standard
• When I open the standard in Adobe Reader I get a blank page
• I can't print an Australian Standard
• My Accuris / Engineering Workbench account is locked

I'm getting a 'We can't open this file' error in my browser window

Once downloaded, Australian Standards can't be viewed in your browser (e.g. Edge, Safari, Chrome). If you try to open the downloaded file in your browser you will get an error that says 'We can't open this file' (see screenshot below). Sometimes this occurs because the factory default of NTG computers is to open PDF files in your browser.

You can change your default behaviour if you download and open Australian Standards regularly. Follow the steps below.

1. Go to your computer Settings by typing 'Settings' in the menu search 
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2. Search for 'default apps' in the Settings search bar
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3. Scroll down the page to select the button 'Choose default applications by file type'
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4. Scroll down the alphabetical list to PDF and make sure that the application selected for PDF is 'Adobe Acrobat Reader' rather than Edge or Chrome.
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To open a downloaded standard:

1. Go to your downloads folder
2. Right click on the downloaded file
3. Select 'Open with' Adobe Acrobat Reader

When I open the standard in Adobe Reader I get a blank page

1. Click 'Enable all features' to open the full content of the file

I can't print an Australian Standard

To enable the printing feature of FileOpen:

1. Go to c:drive
2. Click on Program Files
3. Click on FileOpen
4. Click on Services 
5. Double click on FileOpenBroker64.exe

If you still cannot print after following this instruction please log an IT issue request with the NTG ServiceCentre on 1800 000 254

My Accuris / Engineering Workbench account is locked

If you have had 3 unsuccessful attempts to login to your Accuris account your account will be locked.  Use the 'Forgot password' link on the login page to reset your password. (You will need to reset your password with something not previously used).