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LIBRARY WEBSITE: Australian Standards

 

 

 

 

 

 

 

 

 

 

 

Introducing a new way to access Australian Standards 

The platform we use to access Australian Standards is changing. The new platform is called Engineering Workbench by Accuris and is available to use now.

What is changing? 

The platform you use to read Australian Standards is changing from Techstreet to Engineering Workbench by Accuris. 

Connect: Get Started with Engineering Workbench 

For a step-to-step guide for logging in to the platform via the NT Health Library Services subscription, see our Instructions for logging in below or read the Registration and Login FAQs document below from Accuris:

Access Techstreet Enterprise During a Dual Access Period  

Australian Standards via Techstreet is currently available with limited features due to a pending transition to Engineering Workbench (Accuris). This transition and dual access period will last until February 28, 2025. After this date, access to Australian Standards will be via Engineering Workbench only. 

During this transition, you can access content on Techstreet as you normally would. You will notice limited functionality if you use the Lists feature.

Go to Techstreet Instructions or Login to Techstreet here

Before it's too late: Prepare for the transition

Before the dual access period ends and you can no longer access the Techstreet Enterprise platform:

  • Please save any notes/annotations from downloaded secure PDFs (requires FileOpen to view), as those downloads automatically expire when your Techstreet Enterprise access ends.
  • Please download any single copy purchase documents (found under My Account > My Downloads), as those documents will remain available for use after your Techstreet Enterprise access ends.

 

Login for the first time - Create an account

  1. Go to the Accuris log in page for NT Health Library Services: https://login.ihserc.com/login/ihslogin?username=DOHNTG
  2. Click on 'Create a New Account'.
  3. Enter your NTG Email address, complete the reCAPTCHA test, and click 'Continue'.
  4. Wait for the Activation Code to arrive in your NTG Email inbox. This can take up to 30 minutes. Do not close out of the Accuris login screen.
  5. Once the email arrives, copy the Activation Code from the email.
  6. Go back to the Accuris Login screen and paste the Activation Code in the box. Click 'Continue'.
  7. You are now logged in. On the Accuris Menu screen, select 'Engineering Workbench'. 

Existing users - Reset a password

  1. Go to the Accuris log in page for NT Health Library Services: https://login.ihserc.com/login/ihslogin?username=DOHNTG
  2. Enter your NTG email address and click 'Continue'.
  3. Click 'Forgot Password?'
  4. Wait for the Password Reset Code to arrive in your NTG Email inbox. This can take up to 30 minutes. Do not close out of the Accuris login screen.
  5. Once the email arrives, copy the Password Reset Code from the email.
  6. Go back to the Accuris Login screen and paste the Password Reset Code in the box. Click 'Continue'
  7. You are now logged in. On the Accuris Menu screen, select 'Engineering Workbench'.

Viewing Standards in the Online Reader

  1. Find the standard you need in the search results list
  2. Click on the title of the Standard.
  3. A new tab will open.
  4. Read and 'Accept' or 'Decline' the Accuris Notice

You are now viewing the Standard via the online Document Reader.

Downloading standards From Engineering Workbench 

In order to download a standard you need FileOpen software installed on your computer. 

To check if you have FileOpen installed, go to System (C) > Program Files and look for a folder called 'FileOpen'.

  • If you do not have FileOpen installed, proceed to Step 1.
  • If you have FileOpen installed, proceed to Step 4.

 

Install FileOpen plugin

  1. Request FileOpen from the NTG IT Service Catalogue. Select 'Request Something' and then select 'Non-Microsoft  Software - All Agencies'. 
  2. Request: FileOpen SR6912 - FileOpen Systems - FileOpen Client B998 3.0.176.998 in the relevant field, complete and submit the form with your details and the asset number for the computer you want the software installed on.
  3. The IT Service Centre will send you instructions when the software has been deployed to the asset.

Download a Standard

  1. Once FileOpen is installed you can proceed with Downloading a Standard. Click the 'Download' button in the top right hand corner of the Document Reader.
  2. If a new tab opens in your browser and you receive an error, go to Step 6 to troubleshoot PDF Document defaults on your computer. If the Document downloads, go to Step 10

Check that your computer is set to Download PDF Documents by default rather than open in web browser

  1. Go to your computer Settings by typing 'Settings' in the menu search 
  2. Search for 'default apps' in the Settings search bar
  3. Scroll down the page to select the button 'Choose default applications by file type'
  4. Scroll down the alphabetical list to PDF and make sure that the application selected for PDF is 'Adobe Acrobat Reader' rather than Edge or Chrome.
  5. Go to your Downloads folder on your computer.
  6. Right click the file and select 'Open with...' 
  7. Select Adobe Acrobat Reader' to open the document.
  8. You should now be viewing the PDF Standard.

To print the Standard

  1. Once the document has downloaded, select the printer icon , choose the printer you want to send the document to and click the print button. Alternatively, in your browser go to the File tab and select print, choose the printer you want to send the document to and click the print button

  2. The Standard should print.

For any issues see our Troubleshooting tab or contact Library Staff.

I'm getting a 'We can't open this file' error in my browser window

Once downloaded, Australian Standards can't be viewed in your browser (e.g. Edge, Safari, Chrome). If you try to open the downloaded file in your browser you will get an error that says 'We can't open this file' (see screenshot below). Sometimes this occurs because the factory default of NTG computers is to open PDF files in your browser.

You can change your default behaviour if you download and open Australian Standards regularly. Follow the steps below.

  1. Go to your computer Settings by typing 'Settings' in the menu search 
  2. Search for 'default apps' in the Settings search bar
  3. Scroll down the page to select the button 'Choose default applications by file type'
  4. Scroll down the alphabetical list to PDF and make sure that the application selected for PDF is 'Adobe Acrobat Reader' rather than Edge or Chrome.

To open a downloaded standard:

  1. Go to your downloads folder
  2. Right click on the downloaded file
  3. Select 'Open with' Adobe Acrobat Reader

 

When I open the standard in Adobe Reader I get a blank page

1. Click 'Enable all features' to open the full content of the file

 

I can't print an Australian Standard

To enable the printing feature of FileOpen:

  1. Go to c:drive
  2. Click on Program Files
  3. Click on FileOpen
  4. Click on Services 
  5. Double click on FileOpenBroker64.exe

If you still cannot print after following this instruction please log an IT issue request with the NTG ServiceCentre on 1800 000 254

My Accuris / Engineering Workbench account is locked

If you have had 3 unsuccessful attempts to login to your Accuris account your account will be locked.  Use the 'Forgot password' link on the login page to reset your password. (You will need to reset your password with something not previously used).

Techstreet is still live - for now

Access Techstreet Enterprise During a Dual Access Period  

Australian Standards via Techstreet is currently available with limited features due to a pending transition to Engineering Workbench (Accuris). This transition and dual access period will last until February 28, 2025. After this date, access to Australian Standards will be via Engineering Workbench only.

During this transition, you can access content on Techstreet as you normally would. You will notice limited functionality if you use the Lists feature.

Before it's too late: Prepare for the transition

Before the dual access period ends and you can no longer access the Techstreet Enterprise platform:

  • Please save any notes/annotations from downloaded secure PDFs (requires FileOpen to view), as those downloads automatically expire when your Techstreet Enterprise access ends.
  • Please download any single copy purchase documents (found under My Account > My Downloads), as those documents will remain available for use after your Techstreet Enterprise access ends.

 

To access Australian Standards, you will need register for an account with TechStreet with the following steps:

  1. Go to The TechStreet account creation page and complete the required fields. The Corporate Key required for registration can be viewed via a linked document on the Health Library Intranet page (You will only be able to view this document if you have completed Content Manager training and have access to the Record Management (TRM) system. More information )
  2. You will receive an email requesting you to set a password.  
  3. To login to Tech Street go to the NT Health Library website at library.health.nt.gov.au/libraryservices
  4. Click on the Databases A-Z breadcrumb situated underneath the search box. 
  5. Scroll down section 'A' and select Australian Standards Online. 
  6. Login with your email address and password 
  7. Once logged in, type the number or keyword of the standard that you need into the search bar at the top of the page. You can also use keywords like 'laser' to find standards relating to a subject. 
  8. When you have found the Standard you need, click on the document number to view details. 
  9. You have the option to view online, or download and save the Standard.  You will need to have FileOpen installed on your computer to  download and view the pdf document. (See the FileOpen instructions in the 'Viewing and/or downloading standards' tab).
  10. To print a a Standard, please see the 'Printing standards' tab.
  11. Please note that the Standards do not expire once downloaded, however you should check if the version that you are using is current.

Once you have found the standard you need you can choose to either view or download it.

Viewing Standards

You can view the standard by clicking on the 'View Online' button.

Downloading standards with FileOpen

In order to download a standard you need FileOpen software installed on your computer. 

To check if you have FileOpen installed, go to System (C) > Program Files and look for a folder called 'FileOpen'. If you have FileOpen installed, proceed to Step 4. If you do not have FileOpen installed, proceed to Step 1.

1. Request FileOpen from the NTG IT Service Catalogue. Select 'Request Something' and then select 'Non-Microsoft  Software - All Agencies'. 

2. Request: FileOpen SR6912 - FileOpen Systems - FileOpen Client B998 3.0.176.998 in the relevant field, complete and submit the form with your details and the asset number for the computer you want the software installed on.

3. The IT Service Centre will send you instructions when the software has been deployed to the asset.

4. Once FileOpen is installed you can proceed to the 'Download" button to access the standard.

Standards can only be printed once they have been downloaded using FileOpen. You will not be able to print documents if you are viewing the Standard through the 'View Online' option.

To Print:

First Click the 'Download' button

Once the document has downloaded, select the printer icon , choose the printer you want to send the document to and click the print button.

Alternatively, in your browser go to the File tab and select print, choose the printer you want to send the document to and click the print button

FileOpen does not allow printing Standards

There may be a need to adjust settings in your computer to enable the printing feature of File Open

Go to:

c:drive

Click on Program Files

Click on FileOpen

Click on Services 

Double click on FileOpenBroker64.exe

If you still cannot print after following this instruction please log an IT issue request with the HelpDesk

Locked account

If you have had 3 unsuccessful attempts to login to your Tech Street account your account will be locked.  Use the 'Forgot password' link on the login page to reset your password. (You will need to reset your password with something not previously used).

I'm getting a 'We can't open this file' error in my browser window

Once downloaded, Australian Standards can't be viewed in your browser (e.g. Edge, Safari, Chrome). If you try to open the downloaded file in your browser you will get an error that says 'We can't open this file' (see screenshot below).

To open a downloaded standard:

  1. Go to your downloads folder
  2. Right click on the downloaded file
  3. Select 'Open with' Adobe Acrobat Reader

 

When I open the standard in Adobe Reader I get a blank page

1. Click 'Enable all features' to open the full content of the file

 

I can't print an Australian Standard

To enable the printing feature of FileOpen:

  1. Go to c:drive
  2. Click on Program Files
  3. Click on FileOpen
  4. Click on Services 
  5. Double click on FileOpenBroker64.exe

If you still cannot print after following this instruction please log an IT issue request with the NTG ServiceCentre on 1800 000 254

 

My Australian Standards / Techstreet account is locked

If you have had 3 unsuccessful attempts to login to your Tech Street account your account will be locked.  Use the 'Forgot password' link on the login page to reset your password. (You will need to reset your password with something not previously used).

FAQs

Only users who have access to the Techstreet platform can access the documents. As most documents are Secured PDF's, they cannot be shared via USB or share drives to other users. Each user will have to download directly from Techstreet Enterprise.

Users will need to register for a Techstreet Enterprise login account in order to view or download a document. File Open will need to be installed before you can download. (See viewing and downloading Standards tab)

You can create a list of documents and invite colleagues to view your list. However each of your colleagues will need to register for a Techstreet account and have File Open installed on their device in order to view and download a document.

Offline viewing is possible, however, the user must remain logged into Techstreet Enterprise with the browser window open or else the session is severed and they will not be able to view their downloads.

The device does not matter, it can be re-downloaded to any device that is needed by logging into the Techstreet.

It is not possible to view PDF's that are shared in this way, they can only be downloaded from Techstreet Enterprise using each user's log in credentials.